About

Experienced Server and Technical Support with a demonstrated history of working in the food & beverages industry as well as within an office environment. Skilled in Customer Service, Public Speaking, Time Management, Technical Support, and Teamwork. Graduated with a Cyber Security A.A.S. Degree from Northern Virginia Community College and continuing education at George Mason University for Bachelor's Degree in Information Technology. Very quick learner with a passion for gaining new skills and knowledge. I currently work at Tiggee, providers of DNS Made Easy and Constellix. Learn More

Basic Information
Age:
21
Phone:
+1618-918-9600
Address:
Centreville, Virginia
Language:
English
Professional Skills
Customer Service
80%
Technical Support
75%
DNS
60%
Network Security
60%
Linux/Unix/Windows
75%
Computer Hardware
70%
Work Experience

September 2018 - Present

Tiggee
Tehcnical Support Specialist

I provide Technical Support through phone and ticket to users of DNS Made Easy and Constellix.

October 2018 - Present

Patriot IT Professionals Program
Cloud Architech

I am team lead on a project to design, implement, and manage an entirely cloud based architecture using Amazon Web Services.

January 2017 - July 2018

Argia's
Server/Technical Support

I created a pool of regular clientele, created an atmosphere of customer satisfaction, and trained all new coming servers. I also set up and maintained office and point of sales workstations as well as maintaining network infrastructure.

November 2015 - December 2016

Applebee's
Server

I provided customer support to our guests while maintaining a good status with corporate inspections.

May 2013 - January 2016

Schmidt Ford of Salem
Detail & General Hand/Office Worker

In detail, I fully cleaned vehicles and performed upkeep on the building. As an office worker, I setup and repaired workstations, setup printers, and scanned documents.

Education

2018 - 2020

Bachelor Degree
Information Technology

George Mason University

I am doing a concentration in Information Security.

2017 - 2018

Associates Degree
Cyber Security

Northern Virginia Community College

I graduated Magna Cum Laude with a 3.74 GPA

2012 - 2016

High School
General Studies

Salem Community High School

I graduated with a 3.3 GPA.

References
Contact Me
Feel free to contact me

Address

Centreville, VA

Phone

+1618-918-9600

Email

[email protected]